Complaints, compliments and suggestions
If you have a complaint, compliment or suggestion please contact our Customer Information Centre.
If you have a complaint, compliment or suggestion please contact our Customer Information Centre.
Understand what personal information we collect when you contact us, and how we may use and share it.
Find your local water retailer.
View address and transport details for our main office and education facilities.
View information about legislation administered by Melbourne Water – namely, the Water Act and its related by-laws, as well as other policies that are relevant to our work.
Learn how Melbourne’s second major river, the Maribyrnong, has evolved with our city: from a saltwater river through to a sought-after inner city destination.
There’s more to the Yarra than the iconic Southbank stretch – learn how the river has changed over time and its contribution to Melbourne’s natural and cultural landscape.
The functional design stage contains the next level of detail following the approved concept design.
The detailed design is based on the approved concept and functional designs, and involves documenting the design and functional elements with detailed design drawings and specifications.
Plants species used in raingardens, wetlands and swales must be perennial with an extensive fibrous root system.